Board Thread:Help Desk/@comment-24491594-20140201051009/@comment-4661596-20140201150708

well, the only case i have heard of this exact thing happening is when people download a dev patch or add something like that to the game. It works fine at first, but then the screen is blank when logging back in, and they can't choose their character even though it is still there in the folder. So if you added anything to the folders, that will happen.